Introducing
Intelligent
Healthcare Access
Future proof your primary care network with smarter patient navigation
Revolutionising Patient Navigation in Primary Care
Rafana are on a mission to transform healthcare access through intuitive, AI-powered solutions designed to benefit both patients and clinicians. Our technology streamlines patient triage, appointment scheduling, and provider workflows—making healthcare faster, smarter, and more efficient.
By focusing on accessible and easy-to-use design, we reduce the administrative burden on healthcare professionals while ensuring patients receive timely, accurate care. Our goal is to create a healthcare experience that’s not only intelligent, but also seamless and inclusive—for every user, every time.
The Healthcare Challenge
Long Wait Times
for patients seeking medical attention.
Inefficient Triage
processes that delay urgent care.
Heavy Administrative Burden
on healthcare providers.
Missed appointments (DNAs)
leading to wasted resources.
Limited integration
with existing healthcare infrastructure.
Enabling a step change in Primary Care
Rafana Total Triage is an intelligent, AI-driven platform designed to revolutionise patient access and healthcare management:
Smart Triage: AI analyses patient symptoms and urgency, directing them to the right care provider instantly.
Seamless Integration: Works with existing healthcare systems without major infrastructure changes.
Automated Scheduling: Hassle-free appointment booking with real-time availability updates.
Data-Driven Insights: Advanced analytics help providers optimise resources and improve patient outcomes.
Compliance & Security: Designed to meet NHS DTAC, HIPAA, and GDPR standards for data protection.
Making Quality Healthcare Accessible to Everyone
Rafana Total Triage is designed to support a variety of healthcare sectors:
Primary & Urgent Care Clinics
Optimising triage and reducing wait times.
Healthcare Providers
Enhancing efficiency and resource management.
Telemedicine Providers
AI-powered patient assessment for virtual care solutions.
Private Practices & Speciality Clinics
Streamlined patient intake and scheduling.
Meet the Team
Mr Tim Bassett
CEO & Co-founder
Tim leads Rafana’s business strategy, market validation, and investor engagement. He brings a strong background in digital marketing, branding, and business development, specialising in technology-driven solutions. Having founded Marquet LTD at a young age, he brings first-hand entrepreneurial experience in scaling companies from inception to market success through strategic business development.
Mr Feargal Cosgrove
COO & Co-founder
Feargal brings over a decade of healthcare research commercialisation and technology transfer experience. He expertly navigates healthcare regulations and compliance for AI solutions while securing pre-seed and seed investment for healthcare startups. His strategic market positioning and partnership development bridges cutting-edge AI research with real-world healthcare applications for Rafana.
Dr. Peter Cosgrove, MB BCh, FAAP, MRCPI
CMO & Strategic Healthcare Advisor
Dr. Peter Cosgrove is a Harvard-trained Pediatric Emergency Medicine physician with multi-jurisdictional experience across US, UK, and Irish healthcare systems. An NHS Clinical Entrepreneur graduate, he has managed multi-million pound Epic EHR implementations. As an American Academy of Pediatrics Subject Matter Expert, he combines clinical excellence with proven healthcare innovation expertise to drive Rafana’s market strategy.
Contact Us
Help Shape The Future of Primary Care
Rafana Digital Health Solutions is developing an innovative AI-powered triage and workflow platform designed to improve outcomes for patients and reduce pressure on primary care teams.
We’re conducting essential research to ensure our solution truly reflects the needs of everyone involved in the healthcare journey—from patients and GPs to practice managers and triage staff.
Whether you’re a patient navigating the system or a professional delivering care, your voice matters.
Please take 10–15 minutes to complete the questionnaire that best fits your role.